Out of Hours & Primary Healthcare Services

The burden of expectation from commissioners on Primary Care providers around the quality and safety of care is increasing and, with the advent of the registration requirements of the Care Quality Commission this is likely to become more demanding. More emphasis is being placed upon clinical safety and quality, allied to expectation around cost effectiveness. Independent providers of healthcare, including GP and dental practitioners, pharmacists and optometrists will in future be required to meet the Commissions registration requirements in relation to corporate and clinical governance.

Our corporate healthcheck review is designed to provide independent primary care providers with a broad, high level review of core governance arrangements, giving assurance to organisations and commissioners. With the ever increasing burden of regulation, our healthcheck review provides an opportunity for organisations to take stock of the effectiveness of core processes and whether systems are sufficiently robust to demonstrate compliance with Care Quality Commission requirements.

Our healthcheck review can be tailored to your requirements, but typically covers assurance over the following areas:

• financial systems;
• risk management;
• incident and complaint management;
• infection control arrangements;
• clinical audit;
• drug handling and storage;
• information governance and security;
• safeguarding; and
• Care Quality Commission readiness assessment.

Through our work nationally with a range of primary care providers we are also able to benchmark against best practice in these areas and provide advice and assistance to help you develop your systems. For example, the development of risk registers, clinical audit and compliance databases.

For further information please contact:-